



Dear Computer Therapist: I snapped a picture of a bird perched on the back of a
deer near my house. My community newspaper requested it be sent as an e-mail
attachment. How is this done? I use Outlook Express as my e-mail program.
- Unattached
Dear Unattached: I’ll use Windows XP’s Outlook Express for this example, but the
steps are similar for any Windows version. First open Internet Explorer by double-
clicking its icon on the Desktop. Next click Tools from the menu. Place your mouse
on “Mail and News” and click “New Message” from the menu that appears. A dialog
box titled “New Message” opens. Click Insert from the menu followed by File
Attachment. A dialog box titled “Insert Attachment” will open. The “My Documents”
folder opens by default. If your photo is in “My Pictures” just double-click the icon. If
your photos are in a different folder, click the down arrow next to the “Look in:” box at
the top and navigate to the location of your pictures. When you find your photo click it
with your mouse to select it. Click the Attach button. You will be returned to the “New
Message” dialog box where you will see the name of your picture in the Attach field.
Type a brief message and specify the subject. In the “To:” field type the recipient's
email address. Finally click the Send button. Your bird and deer photo will be hoofin’
it to your local newspaper.
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Dear Computer Therapist: When I opened an e-mail from my daughter, I got the
following error message: “Outlook Express removed access to the following unsafe
attachments in your mail”. She had sent a photo attachment of her new labrador-
shepherd-poodle (lashoodle) and assured me the photo was safe. Why is access
denied?
- Growling
Dear Growling: This is caused by security settings in Outlook Express. Only perform
the following steps if you’re certain an up-to-date anti-virus application is running on
your system. Open Outlook Express. Click Tools from the menu. Scroll down to
Options and select it. Choose the Security tab and remove the checkmark next to
the option that reads: “Do not allow attachments to be saved or opened that could
potentially be a virus”. After that, click the option “Internet zone (Less secure, but
more functional)”. Leave the option checked for “Warn me when other applications
try to send mail as me.” Click the Apply button followed by OK. You may have to ask
your daughter to resend the e-mail. You should then see the photo attachment of the
multi-ethnic pup included with her e-mail.
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Dear Computer Therapist: My friend sent an e-mail which included several vacation
pictures. The photos were embedded within the message, not sent as file
attachments, and therefore the names of the photos were unknown. Without
knowing the file names of the photos, how can I save those pictures to my
computer?
- Save Me
Dear Save: In Outlook Express, right-click the first picture in the e-mail message.
Choose “Save Picture As…”. The “My Pictures” folder opens. The box next to “File
name:” displays the name of the photo, but you can rename it if you’d like. Leave the
“Save As Type” as JPEG (*.jpg). Click the Save button. Repeat for each picture you’d
like to save to your computer.
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Dear Computer Therapist: When I click the Send button after writing an e-mail in
Outlook Express, I get the following message: “When you send an e-mail message,
it will be placed in your Outbox folder ready to be sent the next time you choose the
Send and Receive command.” Why isn’t my e-mail sent immediately?
- Disobedient
Dear Disobedient: It’s easy to refine this behavior. Open Outlook Express. Select
Tools from the menu. Click Options from the list that appears. Choose the Send tab.
Place a checkmark next to the option: “Send messages immediately”. Click the
Apply button followed by OK. The next time you hit the Send button, Outlook Express
will obey your command and immediately dispatch the e-mail.
Computer Therapy of PA Email Advice Helping computers cope with people
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